What to expect working as a Sales Consultant in a corp. store

Well crap. Any suggestions on what to do about medical insurance for my kids hit me up in a PM. Don't really know where to start. Guess it's just part of moving jobs.

Still excited though. I know I always see people complain that commission isn't what it used to be but I will be coming form Best Buy Mobile where you can make a small bonus for a month of sales. You don't even get it if the store doesn't perform to expectations.

Thanks for the quick responses guys.
 
Well crap. Any suggestions on what to do about medical insurance for my kids hit me up in a PM. Don't really know where to start. Guess it's just part of moving jobs.

Still excited though. I know I always see people complain that commission isn't what it used to be but I will be coming form Best Buy Mobile where you can make a small bonus for a month of sales. You don't even get it if the store doesn't perform to expectations.

Thanks for the quick responses guys.

it's going to be very different than BBM i can tell you that. im not sure how the commission is these days, but when i worked early on(2004), it was 100% payout (then again back in 06 we didnt really have much to sell feature wise other than $5 for 250 text, early n&w. hardly anyone bought dumbphone internet, but when a Blackberry sold, we drooled like starving people who havent eaten in 2 months).

honestly i think selling TDMA/GAIT of cingular back early-mid 2000s was the hardest. Id be a fool to not admit that selling cingular back then was hard. It took some good sales skill to have people forget at&t, voicestream(tmobile) and verizon (for better coverage). These days its just packed all-in-one deal. Either way, don't sweat it. As a former BB employee in my teens, remember how much i hated pushing warranties, itll be the same but hitting your targets.

ps: i remember the OP lol. i wonder where hes been. also, try to get cobra coverage if you REALLY need it. Cost an arm and a leg, but itll be something.
 
My monthly cost for Cobra medical from my old job was almost exactly the same as monthly unsubsidized medical would be for AT&T. It was within a few $$ per month. I'm just rolling the dice of 4 more months without medical.
 
I have an interview with AT&T tomorrow, I'm currently with Sprint, can someone explain how the commission structure works with AT&T?
 
I just finished Week 1 of my training. It's going well so far. :)
 
I have been interviewing with AT&T a lot of the past 4 months. I recently had a final interview with a store manager and he just called me to inform me I would be meeting with an area manager in two days. This is a first for me. Any idea what to expect?
 
It's business as usual. If you've made it to an interview with the ARSM then just keep doing the same thing that got you to that last interview. You should be fine.
 
Nice thread. Unfortunately, I noticed that it was last updated in 2006...and I'd like some current information if possible. For example, I know the base rate is now $15.02 for new reps (at least in NYC). If anyone could answer these questions that'd be awesome:

1. What is the commission rate? And what qualifies for commission?

2. Do employees get free phones and service? I heard it was a free phone plus unlimited service; I'm sure if you're a hot-shot exceeding sales goals you can get more freebies, but I want to know what the basics are.
 
Nice thread. Unfortunately, I noticed that it was last updated in 2006...and I'd like some current information if possible. For example, I know the base rate is now $15.02 for new reps (at least in NYC). If anyone could answer these questions that'd be awesome:

1. What is the commission rate? And what qualifies for commission?

You get paid x amount is you hit 100% of your goal or extra if you hit over tier

2. Do employees get free phones and service? I heard it was a free phone plus unlimited service; I'm sure if you're a hot-shot exceeding sales goals you can get more freebies, but I want to know what the basics are.

It's not really unlimited because the company do track on your usage. Any excessive usage will be result in write ups. There's no such thing as getting more freebies if you're a hot shot sales. That's called favoritism from your store manager. All are treated equal.
 
Pretty much everything you sells goes toward you making commission. I don't believe you will find what the current payouts and such are on the commission structure as I think it's proprietary info.

You are provided a Company Official Use phone with "unlimited" usage. It is tracked though and they can tell you to cool it on data and such if they see you using a lot. They can also ask to see it at any time and go through the phone so it's not like you'd want to use it as a personal phone.
 
I'm currently a SB EUC agent with 2 years experience and now I'm thinking about applying to work as a COR rep? Basically, what I need to know is it a work experience or just different? Also, what challenges do store reps have vs. customer care agent's?

P.S. I had posted this question before I saw this thread so I apologize.
 
I'm Currently interviewing for the RLDP with AT&T I would really appreciate if someone can share their experiences with the interviewing process, and program.
 
I have applied to a store in my area. After I submitted it I almost immediately was sent an email saying I was not selected for the position. I don't understand it. Ive worked as an indirect sales rep for Verizon for two years. I love my job. I was rejected arbitrarily. Wtf.?

Sent with the HoFo App
 
AT&T just purchased Alltel as of 9/20/13. I currently work for Alltel, but use to work for AT&T, does anyone know if this will affect me being able to work for AT&T now that they have purchased Alltel?

Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
 
AT&T just purchased Alltel as of 9/20/13. I currently work for Alltel, but use to work for AT&T, does anyone know if this will affect me being able to work for AT&T now that they have purchased Alltel?

Did you happen to land on a Do Not Hire list at AT&T? If not, I wouldn't worry about it.
 
Did you happen to land on a Do Not Hire list at AT&T? If not, I wouldn't worry about it.

I don't know, but I did quit w/o two weeks notice. I did give a little notice.

Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
 
Hey guys wanted to bump this thread as I just received an offer from AT&T. The recruited informed that I need to be quick with accepting and doing the HireRight background check as my training date is REALLY soon, within 2 weeks. When I worked for VZW it took longer than a month. Anyways, I've actually been away from wireless for about 2 years but since I am applying to graduate school I figured a part-time job in wireless (something I know and comes rather easily) would be ideal.

I've had a few questions, though:

from my former TMO and VZW days, a lot of friends that worked for AT&T aren't there for one reason or another, and RSM and ARSM that I've interviewed for AT&T in the past aren't there either (with the company overall). So it SEEMS like there's a high turnover rate (in fact the assistant manager who was talking to me outside the store after my interview pretty much said as much). This segways into my related question about the commission structure over the years. I know it's "illegal" to disclose it but I was just wondering how much harder it's gotten over the years that so many people I know decided to leave disgruntled - mind you they were good sales people as far as I know.

Secondly, to those same people who have been there for a few years now how has the company changed in terms of the retail setting? This is a broad question that begs a broad reply. Thank you in advance <3
 
so if you apply how long does it generally take to get a call back or anything?
 
are there any ATT call center employees that could PM me . I have some questions?
 
Wow, I had forgotten about this place. I was browsing through old bookmarks and saw "Howard Forums" and immediately had flashbacks. Funny to see my stickied thread that I made 12 years ago (apparently I didn't know when to use "your" and "you're" back then lol). I'm sure it goes without saying, pretty much everything in the original post is completely dated and I have no idea what it's like to work at a wireless store today.

Good times...
 
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